Lifecycle Electrical (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.lifecycleelectrical.com.au] or engage our services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Residential or business address

  • Company name (if applicable)

  • Any other information you provide through our contact forms or correspondence

b. Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Referring URLs

  • Date and time of visits

  • Pages viewed and site interactions

We collect this data using cookies, analytics tools, and similar technologies to improve website performance and user experience.

2. How We Use Your Information

We use your personal information for purposes including:

  • Responding to enquiries, quote requests, or service bookings

  • Providing and managing our electrical and solar energy services

  • Communicating important updates or offers related to our services

  • Improving our website, services, and customer experience

  • Meeting legal and regulatory obligations

We will only use your personal data for the purpose it was collected unless otherwise permitted by law.

3. Sharing Your Information

We may share your personal information with:

  • Our employees and contractors who need it to perform their duties

  • Third-party service providers who assist with website hosting, email, payment processing, or marketing (under strict confidentiality obligations)

  • Regulatory or government authorities, if required by law

We do not sell or rent your personal information to any third parties.

4. Data Storage and Security

We store your information securely using industry-standard measures to prevent unauthorised access, disclosure, or misuse.
All electronic data is stored on secure servers managed by [Hosting Provider Name].
While we take reasonable precautions, no internet transmission is completely secure — you share information with us at your own risk.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Analyse website traffic and performance

  • Customise your browsing experience

  • Improve marketing relevance

You can disable cookies in your browser settings; however, some features of our website may not function properly if you do.

6. Access and Correction

You have the right to:

  • Access the personal information we hold about you

  • Request corrections to any inaccurate or outdated information

To make a request, please contact us at [admin@lifecycleelectrical.com.au].

7. Retention of Data

We retain personal information for as long as necessary to provide our services or comply with legal obligations.
When data is no longer required, it is securely deleted or anonymised.

8. Third-Party Links

Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external sites. We recommend reviewing their Privacy Policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website, with the updated date clearly shown at the top.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how your data is handled, please contact us:

Lifecycle Electrical
Email: [admin@lifecycleelectrical.com.au]
Phone: [(07) 5645 4118]
Mail: [Head Office Address, Gold Coast, QLD]